Terms And Conditions

<div class="terms-and-conditions">
  <h1>Terms & Conditions</h1>
  <p><strong>Last Updated: 1 December 2025</strong></p>
  <p>Welcome to OldenBite.com, owned and operated by Pilligundla Mallikarjun ("we", "us", or "our").</p>
  <p>By accessing or using our website, you agree to these Terms & Conditions. If you do not agree, please do not use our website.</p>

  <h2>1. Business Details</h2>
  <p>Owner Name: Pilligundla Mallikarjun<br>
  Brand Name: OldenBite<br>
  Website: <a href="https://www.oldenbite.com">www.oldenbite.com</a></p>

  <p>Registered Address:<br>
  S/O Pilligundla Srinivasulu,<br>
  6-92, Peddakothapally,<br>
  Peddakothapally Mandal,<br>
  Mahabubnagar,<br>
  Telangana – 509412<br>
  FSSAI License No: 23625033003238</p>

  <p>Office Address:<br>
  Golden Springs Agro Pvt. Ltd.<br>
  Opp. CPWD Quarters, Begumpet,<br>
  Hyderabad – 500016<br>
  FSSAI: 23625033003238</p>

  <h2>2. Use of Website</h2>
  <p>You agree not to misuse the website, attempt unauthorized access, interfere with security systems, or engage in fraudulent activities.</p>

  <h2>3. Products</h2>
  <p>We sell ready-to-eat food products including Paya, Haleem, and Marag.</p>
  <p>All product descriptions, pricing, and images on the website are accurate to the best of our ability.</p>

  <h2>4. Orders & Payments</h2>
  <ul>
    <li>Orders are confirmed only after successful payment.</li>
    <li>We reserve the right to cancel orders due to inventory issues, payment failures, or suspicious transactions.</li>
    <li>Prices are inclusive/exclusive of taxes (as displayed).</li>
  </ul>

  <h2>5. Shipping & Delivery</h2>
  <ul>
    <li>We offer Pan India delivery through courier partners.</li>
    <li>Dispatch Time: Same Day for orders placed before cutoff time.</li>
    <li>Delivery Time: 3–5 business days depending on location.</li>
    <li>Delays may occur due to courier issues, weather, strikes, or remote area constraints.</li>
  </ul>
  <p>Full details are in our Shipping Policy.</p>

  <h2>6. Returns, Refunds & Replacement</h2>
  <p>Since these are food products, returns are not accepted except in the following cases:</p>
  <ul>
    <li>Damaged product</li>
    <li>Wrong product delivered</li>
  </ul>
  <p>Customers must report the issue within 48 hours of delivery.</p>
  <p>Refund terms are explained in our Return Policy.</p>

  <h2>7. Intellectual Property</h2>
  <p>All content, logos, product images, packaging designs, and trademarks belong to OldenBite.</p>
  <p>Unauthorized usage is strictly prohibited.</p>

  <h2>8. Limitation of Liability</h2>
  <p>We are not liable for:</p>
  <ul>
    <li>Delays caused by courier companies</li>
    <li>Improper storage of food products after delivery</li>
    <li>Allergic reactions or misuse of products</li>
  </ul>
  <p>Our maximum liability is limited to the order value.</p>

  <h2>9. Governing Law</h2>
  <p>These terms are governed by the laws of Telangana, India.</p>
  <p>Any disputes will be handled in the courts of Hyderabad.</p>

  <h2>10. Contact Details</h2>
  <p>Email: <a href="mailto:support@oldenbite.com">support@oldenbite.com</a><br>
  Phone: <a href="tel:+918142998142">+91 8142998142</a></p>
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