Return & Refund Policy

Last Updated: 1 December 2025

Because we sell ready-to-eat food products, we maintain strict food safety standards.

Therefore, we do not accept returns except in specific cases.

1. No Returns Policy

Returns are not accepted for:

• Taste preferences
• Change of mind
• Wrong address provided
• Delayed delivery by courier
• Opened or used products

2. Eligible Cases for Refund

Refund is applicable only if:

• You receive a damaged product
• You receive a wrong product

You must raise a complaint within 48 hours of delivery.

3. Required Proof

To verify the issue, customers must provide:

• Photo of the product
• Photo of package and courier label
• Video of unboxing (strongly recommended)

4. Refund Method

Once approved, refund will be issued to:

• The original mode of payment
• Within 5–7 business days

5. Non-Refundable Situations

• Incorrect storage after delivery
• Partially consumed products
• Failure to report within 48 hours

6. Contact

Email: support@oldenbite.com
Phone: +91 8142998142