Last Updated: 1 December 2025
Because we sell ready-to-eat food products, we maintain strict food safety standards.
Therefore, we do not accept returns except in specific cases.
Returns are not accepted for:
Taste preferences
Change of mind
Wrong address provided
Delayed delivery by courier
Opened or used products
Refund is applicable only if:
You receive a damaged product
You receive a wrong product
You must raise a complaint within 48 hours of delivery.
To verify the issue, customers must provide:
Photo of the product
Photo of package and courier label
Video of unboxing (strongly recommended)
Once approved, refund will be issued to:
The original mode of payment
Within 5–7 business days
Incorrect storage after delivery
Partially consumed products
Failure to report within 48 hours
Email: support@oldenbite.com
Phone: +91 8142998142
